Customer Data & Privacy Policy
Who We Are
Our website address is: [Insert Client Website URL Here].
Comments
When visitors leave comments on our site, we collect the information provided in the comments form, along with the visitor’s IP address and browser user agent string to aid in spam detection.
An anonymized string (hash) created from your email address may be shared with the Gravatar service to check if you are using it. Gravatar’s privacy policy can be found here. Once your comment is approved, your profile picture will be visible publicly within the context of your comment.
Media
If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract location details from images.
Cookies
- When you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
- A temporary cookie will be set when you visit our login page to check if your browser accepts cookies. It contains no personal data and is removed when you close your browser.
- Upon logging in, multiple cookies are set to store login details and screen preferences:
- Login cookies last for two days.
- Screen preference cookies last for one year.
- Selecting “Remember Me” extends login retention to two weeks.
- Logging out removes login cookies.
- Editing or publishing an article stores an additional cookie with the post ID, which expires after one day.
Embedded Content from Other Websites
Articles on this site may contain embedded content (e.g., videos, images, articles). This content behaves as if you visited the originating website, which may collect data, use cookies, and track interactions—especially if you are logged into that external website.
Data Sharing
If you request a password reset, your IP address will be included in the reset email.
Data Retention
- Comments and their metadata are stored indefinitely to facilitate automatic approval of future comments.
- For registered users, personal information is stored in their profile. Users can view, edit, or delete their personal information at any time (except for their username). Website administrators also have access to this data.
Your Data Rights
If you have an account or have left comments, you may request an exported file of the personal data we hold about you. You can also request data deletion, excluding information retained for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked using an automated spam detection service.
For further inquiries regarding privacy and data policies, please contact us at [Insert Client Contact Email Here].